Study modeBlended (Face-to-Face
and online)
LocationParramatta NSW
Sydney CBD NSW
Melbourne VIC
Course duration104 weeks
Full-Time
Course Fees View Fees
Upcoming intake DatesView Intakes
This qualification reflects the roles of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the students must have completed a minimum of 200 hours of work experience as detailed in the assessment requirements of the units of competency. APEX’s training program includes 420 hrs of work placement to ensure students have opportunities to practice their skills in a real work environment.
104 Weeks
Full-Time
Blended Learning
Tuition Fee: $20,000 *
Enrolment Fee: $300 **
Resources Fee: $1,500 ***
* Discounts may apply** Non-refundable *** Learning MaterialsInformation on other fees and charges available here Note: Pre-paid tuition fees are protected through Tuition Protection Service (TPS)APEX trains and assesses its students from its Melbourne Campus, Sydney CBD Campus and Parramatta Campus which are fully equipped with facilities including classrooms, computer lab, wireless internet, library facility, and a student sitting and recreation area.
The course will be available for those students who are 18 years or older and have completed Year 12. International Students are also required to have an English ability at the IELTS 6.0 or equivalent.
There are no pre-requisites for this qualification.
Students obtaining a ‘competent’ result for all listed units of competency will achieve the CHC52025 Diploma of Community Services qualification. A Statement of Attainment will be issued to students who complete less than the required units for the full qualification.
APEX does not guarantee completion of this course.
After completion of the qualification, students could obtain employment opportunities in various business and community services organisations, in positions such as:
Job roles and titles may vary across different industry sectors.
Qualifications awarded by APEX will be recognised by other RTOs Australia wide. Upon successful completion of this course, students may choose to enrol further into a higher qualification in hospitality or a related field.
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CHCCCS004 Assess co-existing needs |
Core |
|
CHCLEG003 Manage legal and ethical compliance |
Core |
|
CHCMGT005 Facilitate workplace debriefing and support processes |
Core |
|
CHCCCS019 Recognise and respond to crisis situations |
Core |
|
CHCCCS007 Develop and implement service programs |
Core |
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CHCDIV001 Work with diverse people |
Core |
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CHCCSM017 Facilitate and review case management |
Core |
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CHCDEV005 Analyse impacts of sociological factors on clients in community work and services |
Core |
|
CHCDFV001 Recognise and respond appropriately to domestic and family violence |
Core |
|
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety |
Core |
|
CHCPRP003 Reflect on and improve own professional practice |
Core |
|
HLTWHS003 Maintain work health and safety |
Core |
|
BSBPEF401 Manage personal health and wellbeing |
Elective |
|
CHCCCS038 Facilitate the empowerment of people receiving support |
Elective |
|
CHCCSL001 Establish and confirm the counselling relationship |
Elective |
|
CHCCCS009 Facilitate responsible behaviour |
Elective |
|
CHCCOM003 Develop workplace communication strategies |
Elective |
|
BSBPEF502 Develop and use emotional intelligence |
Elective |
|
CHCDIV003 Manage and promote diversity |
Elective |
|
BSBCMM511 Communicate with influence |
Elective |
The 20 units of competency are delivered throughout the 104 weeks. The qualification is delivered over 6 terms of tuition and 2 terms of work placement (each term is 9 weeks in duration).
All the above listed units of competency must be completed to receive the CHC52025 Diploma of Community Services qualification.
Assessments are conducted during training sessions and on completion of training for each unit to determine if the learner is competent. The assessments are conducted using knowledge and skills assessments. Assessment methods may include: Assignment, Questioning (Oral/Written), Case Study, Third Party Report, In Class Activities, Observations, Role Play and RPL.
APEX will recognise the AQF qualifications and statements of attainment issued by other RTO’s, upon verification with the issuing organisation. RPL and Credit Transfer are available for students to access prior to enrolment. More information is available in our student handbook.
All trainers and assessors hold vocational and training and assessment competencies at the level they teach and assess or higher, and have current and relevant industry skills.
Students must work in a community services environment for 20 weeks (2 terms – 21 hours per week). During work placement students will perform tasks as outlined in each unit of competency.
Please note: Work placement must be completed by all students successfully to gain this qualification.
Domestic and overseas students who require skills in community services as well as those with substantial experience in community services gained through employment but who lack a formal qualification.
Please note: APEX does not guarantee successful completion of the course nor guarantees a particular employment or migration outcome on completion of the qualification.
What a great experience! Great teaching staff. Best institute ever. Thank you for your service.
Diploma of Leadership and Management
What a great experience!! A good learning campus, well maintained and hygienic kitchen, supporting teaching staff with vast experience!! Special kudos to the staff who really welcome each and every query of student with smile and always come back with quick solution!!
Certificate IV in Commercial Cookery
Apex in Parramatta is the best college I’ve been. They're very helpful and hands on to students. Highly recommended to all students who are looking for college to study.
Diploma of Hospitality Management
